Frequently Asked Questions
Everything you need to know about your Tobios Kits experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a process.
Are the materials used in Tobios Kits sustainable?
Yes, we prioritize high-quality, eco-friendly fabrics including organic cotton and recycled polyester to ensure both comfort and environmental responsibility.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specific kit dimensions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna.
Can I track my order in real-time?
Once your order ships, you will receive a confirmation email with a tracking link to monitor your package's journey directly to your door.